Podcast artwork
Flow at Work

Excuse me, do you speak customer?

Every one of us influences the customer – though some more than others. Meet a real-life salesperson, Heather Leifheit, who uncovers her take on customer service and find out what it takes to be in sales. Matt Kennedy, our specialist, gives advice to people who have ruled out a customer-facing role.

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Heather Leifheit Image
Agreement Sales Representative

Heather Leifheit

Heather joined Konecranes in 2018 and is today responsible for finding and developing new customer opportunities for Konecranes in Tennessee. Specifically, she works with new customers to create inspection and maintenance programs for their facilities to ensure compliance with Occupational Safety and Health Administration, and other regulations. Heather is a passionate salesperson, with a background in marketing, and she has been awarded for her excellent sales performance. Heather is based in Nashville, Tennessee, USA.

Matt Kennedy Image
Agreement Sales Manager

Matt Kennedy

Matt is leading and supporting sales professionals who are driven to make customer’s workplaces safer and more productive. He joined Konecranes in 2014 and is an experienced salesperson himself. He believes in the development of Konecranes employees to promote a better customer experience and prepare them for future opportunities within the company. Matt is based in Georgetown, Kentucky, USA.

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