Podcast artwork
Flow at Work

Technicians – Breaking the myths

Does a service technician equal repairman? Is he (they are all men, aren’t they?) covered in grease most of the day? In this podcast, we talk about misconceptions surrounding service technicians, their value for customers and the cool places they visit, with our very own service technician, Samuele Chiosi. Our specialist, Sam Sharkey, talks about teamwork, safety and whether technician roles are only for men.

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Guests

Samuele Chiosi Image
Service Technician

Samuele Chiosi

Samuele began his service technician career in 2000 in Demag – a German heavy equipment manufacturer. He came to Konecranes through acquisition and is now working both as technician as well as a key user for implementing OneKONECRANES in Florence, Italy. Samuele has a long background working as a technician, so he’s wizard when it comes to Demag, Konecranes or any other cranes. His work includes preventive maintenance, going through modifications, repair, new installations, and so on.

Sam Sharkey image
Manager, Operations Management & Field Operative Development

Sam Sharkey

Sam started in Konecranes in 2007 as a technician in East Kilbride, Scotland. He has worked in Australia as a technician and as an Area Manager for South Queensland. Sam returned to Scotland in 2015 and is today responsible for field operative development and operations management: he drives consistency of service role executions and training development.

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