Just A Phone Call Away
Lifting equipment under very heavy use can sometimes suffer from unforeseen breakdowns. You want to minimize your downtime when problems occur, so Konecranes on-call service is available to help you conduct emergency repairs whenever you need it, around the clock, every single day of the year.
If you get an electrical or software fault, it could stop one crane, or freeze up an entire automated yard. On-call assistance immediately puts you in contact with a Konecranes expert who will help you to identify the most likely cause and get your equipment back to work quickly. TRUCONNECT® remote diagnostics can often add useful data and speed up the process.
Alternatively, if you have a mechanical problem that cannot be fixed remotely, TRUCONNECT® can help to establish the physical condition of your equipment and conduct an error analysis in advance, before highly-trained Konecranes service personnel arrive for a visual inspection, troubleshooting and repairs.
Downtime is expensive, so you need to end it fast. Whether you can solve the problem by phone, or you require someone on-site, Konecranes on-call assistance gives you access to a global expert team working with local certified partners for your convenience and peace of mind.
Planning ahead long-term helps keep your equipment in good condition, minimizes the risk of breakdowns, and gives access to on-call assistance case by case or as part of a wider service agreement.
Konecranes Port Services
From a single piece of equipment to entire operations, Konecranes supports you in port lifting.
Your location
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Port Services: Bangalore, India
Phone:080 - 25522213/14
Port Services: UAE
P.O. Box 61351 Roundabout 10 Road 1010, Plot No. WWA119
Jebel Ali Free Zone
Dubai
United Arab Emirates
Port Services: Global Technical Support
Koneenkatu 8, 05800 Hyvinkää
05800 Hyvinkää
Finland
Port Parts: Wisconsin, USA
1009 South 12th Street
Watertown, WI 53094
United States
Port Services: Russia
8а Startovaya Ulitsa
St Petersburg
Sankt-Peterburg
196210
Russia
Port Services: Israel
Bar-Center building
35 HaOrgim Street
Ashdod 7760942
Israel
Port Services: Netherlands
Signaal 70
1446 XA Purmerend
Netherlands
Port Services: Louisiana, USA
3115 La Place Ln
Laplace, LA 70068
United States
Port Services: Virginia, USA
500 Woodlake Cir Suite A
Chesapeake, VA 23320
United States
Port Services: Kansas, USA
32880 W 191st St
Edgerton, KS 66021
United States
Port Services: Tennessee, USA
4814 Lamar Ave
Memphis, TN 38118
United States
Port Parts: China
Building 4, No. 100, Lane 2891, South Qilian shan Road
Putuo Qu
Shanghai Shi, 200331
China
Port Services: Gijón, Spain
Edificio Centro de empresas I – Espigón II (Local nº 10) 33212 El Musel
33212 Gijón Asturias
Spain
Port Services: APAC Region & Singapore
8 Admiralty Street, #06-11 Admirax
757438
Singapore
Port Services: Georgia, USA
Konecranes Inc.
4912 Old Louisville Road, Suite 302, Garden City
Savannah, GA 31408
United States
Port Parts: Germany
Albert-Einstein-Str. 3
97080 Würzburg
Germany
Port Services: Düsseldorf, Germany
Konecranes GmbH
Forststr. 16
40597 Düsseldorf
Germany
Port Parts: Finland
Koneenkatu 8, 05800 Hyvinkää
05800 Hyvinkää
Finland
Port Services: Indonesia
PT MHE Demag Technology Indonesia
Graha Inti Fauzi Building, Lantai 6 Jl.
Buncit Raya No. 22
Jakarta
DKI Jakarta 12510
Indonesia
Port Services: Bangalore, India
Konecranes and Demag Private Limited
No 2, 2nd Floor, AVS Compound, 80 Feet Road, Koramangala -4th Block
Bangalore 560034
Karnataka
India
Port Services: Pune, India
Aker Solution Building. Level 3, Survey No 75/2/3, Baner Pune
Pune 411045
Maharashtra
India
Port Services: China
Konecranes China, Port Services
No. 28 Zhaoshang Road, China Merchants Zhangzhou Development Zone, Fujian, 363105, P.R. China
Zhangzhou Shi
Fujian Sheng, 363105
China
Port Services: Spain & Mediterranean Region
Carrer del Transport 1
46469 Valencia Valencia
Spain
Port Services: Morocco
241 Boulevard Emile Zola, App. 13
20000 Casablanca
Morocco
Port Services: Italy
Via Cisa Ligure 51/A
42041 Lentigione di Brescello RE
Italy
Port Services: France
Konecranes France
Parc econormandie, Batiment Le DRAKKAR
76430 Saint Romain de Colbosc
France
Port Services: Georgia, USA
Konecranes Inc.
4912 Old Louisville Road, Suite 302, Garden City
Savannah, GA 31408
United States
Port Services: UK
Beaumont Road, Banbury, OX16 1 QZ
Banbury
OX16 1QZ
United Kingdom
Port Services: Ukraine
16/8 Fontanskaya doroga Str., office 9
Odessa
Odessa oblast
65049
Ukraine
Port Services: South Africa
20 Suzuka Road
Westmead
Pinetown
3608
South Africa
Port Services: Hamburg, Germany
Konecranes GmbH
Borstelmannsweg 109-115
20537 Hamburg
Germany
Port Services: Benelux
Vosseschijnstraat 98
2030 Antwerp
Belgium