On-Call Assistance

Just A Phone Call Away

Lifting equipment under very heavy use can sometimes suffer from unforeseen breakdowns. You want to minimize your downtime when problems occur, so Konecranes on-call service is available to help you conduct emergency repairs whenever you need it, around the clock, every single day of the year.

 

If you get an electrical or software fault, it could stop one crane, or freeze up an entire automated yard. On-call assistance immediately puts you in contact with a Konecranes expert who will help you to identify the most likely cause and get your equipment back to work quickly. TRUCONNECT® remote diagnostics can often add useful data and speed up the process.

 

Alternatively, if you have a mechanical problem that cannot be fixed remotely, TRUCONNECT® can help to establish the physical condition of your equipment and conduct an error analysis in advance, before highly-trained Konecranes service personnel arrive for a visual inspection, troubleshooting and repairs.

 

Downtime is expensive, so you need to end it fast. Whether you can solve the problem by phone, or you require someone on-site, Konecranes on-call assistance gives you access to a global expert team working with local certified partners for your convenience and peace of mind.

 

Planning ahead long-term helps keep your equipment in good condition, minimizes the risk of breakdowns, and gives access to on-call assistance case by case or as part of a wider service agreement.

Port Services Overview

Konecranes Port Services

From a single piece of equipment to entire operations, Konecranes supports you in port lifting.

Your location

Find your local Konecranes contact.

Konecranes Inc., Port Services

3115 La Place Ln
Laplace, LA 70068
United States

Phone: +01 985 212 9449

Konecranes Inc., Port Services

500 Woodlake Cir Suite A
Chesapeake, VA 23320
United States

Phone: +01 757 709 1151

Konecranes Inc., Port Services

32880 W 191st St
Edgerton, KS 66021
United States

Phone: +01 913 217 8024

Konecranes Inc., Port Services

4814 Lamar Ave
Memphis, TN 38118
United States

Phone: +01 901 262 7077

Konecranes China, Port Services

Building 4, No. 100, Lane 2891, South Qilian shan Road
Putuo Qu
Shanghai Shi, 200331
China

Phone: +86 21 2606 1167

Konecranes Port Services

Edificio Centro de empresas I – Espigón II (Local nº 10) 33212 El Musel
33212 Gijón Asturias
Spain

Konecranes Pte Ltd, Port Services

8 Admiralty Street, #06-11 Admirax
SINGAPORE 757438
Singapore

Phone: +65 6861 2233

Konecranes Pte Ltd, Port Services

8 Admiralty Street, #06-11 Admirax
SINGAPORE 757438
Singapore

Konecranes Inc., Port Services

Konecranes Inc.
4912 Old Louisville Road, Suite 302, Garden City
Savannah, GA 31408
United States

Phone: +01 800 633 1136

Konecranes GmbH, Port Services

Albert-Einstein-Str. 3
97080 Würzburg
Germany

Phone: +49 931 2053 350

Konecranes GmbH, Port Services

Konecranes GmbH
Forststr. 16
40597 Düsseldorf
Germany

Konecranes Finland Oy, Port Services

Koneenkatu 8, 05800 Hyvinkää
05800 Hyvinkää
Finland

Konecranes Indonesia, Port Services

Konecranes Indonesia
Green Sedayu Bizpark Cakung GS3-126, JL. Cakung Cilincing Timur Raya KM2
Jakarta
Banten 13910
Indonesia

Phone: +62 21 2246 1292

Konecranes and Demag Private Limited, Port Services

Konecranes and Demag Private Limited
No 2, 2nd Floor, AVS Compound, 80 Feet Road, Koramangala -4th Block
Bangalore 560034
Karnataka
India

Phone: 080 - 25522213/14

Konecranes and Demag Private Limited, Port Services

Konecranes and Demag Private Limited
Aker Solution Building. Level 3, Survey No 75/2/3, Baner Pune
Pune 411045
Maharashtra
India

Phone: 080 - 25522213/14

Konecranes China, Port Services

Konecranes China, Port Services
No. 28 Zhaoshang Road, China Merchants Zhangzhou Development Zone, Fujian, 363105, P.R. China
Zhangzhou Shi
Fujian Sheng, 363105
China

Phone: +86 596 6853 569

Konecranes Iberica S.L.U., Port Services

Konecranes Iberica S.L.U.
Carrer del Transport 1
46469 Valencia Valencia
Spain

Phone: +34 902 419 420

Port Equipment Maghreb, Port Services

Port Equipment Maghreb
241 Boulevard Emile Zola, App. 13
20000 Casablanca
Morocco

Phone: +212 522245395

MHPS Italia Srl, Port Services

MHPS Italia Srl
Via Cisa Ligure 51/A
42041 Lentigione di Brescello RE
Italy

Phone: +39 0522 588378

Konecranes France, Port Services

Konecranes France
Parc econormandie, Batiment Le DRAKKAR
76430 Saint Romain de Colbosc
France

Phone: +33 6 1770 4620

Konecranes Inc., Port Services

Konecranes Inc.
4912 Old Louisville Road, Suite 302, Garden City
Savannah, GA 31408
United States

Phone: +01 912 963 0507

Konecranes Demag Ltd. UK, Port Services

Konecranes Demag Ltd. UK
Beaumont Road, Banbury, OX16 1 QZ
Banbury
OX16 1QZ
United Kingdom

Konecranes Ukraine Private JSC, Port Services

Konecranes Ukraine Private JSC
16/8 Fontanskaya doroga Str., office 9
Odessa
Odessa oblast
65049
Ukraine

Phone: +38 048 786 91-21

Konecranes and Demag (PTY) Ltd, Port Services

Konecranes and Demag (PTY) Ltd
20 Suzuka Road, Westmead, Pinetown
Pinetown
3608
South Africa

Phone: +27 317002527

Konecranes Demag Russia, Port Services

Konecranes Demag Russia
8A, Startovaya str.
Saint Petersburg
Sankt-Peterburg
196210
Russia

Phone: +7 (812) 325 70 07

Konecranes GmbH, Port Services

Konecranes GmbH
Trettaustr. 32
21107 Hamburg
Germany

Phone: +49 40 31795050

Konecranes nv, Port Services

Konecranes nv
Vosseschijnstraat 98
2030 Antwerp
Belgium

Phone: +32 3 546 45 00