Real-time service with TRUCONNECT
We make use of the Industrial Internet to lead the evolution of service through remote monitoring, diagnostics, analytics and usage-based predictive maintenance—providing real-time visibility and a unique customer experience.
Service
The future of maintenance is here today
TRUCONNECT® is a suite of Remote Service products connecting data, machines and people.
Remote monitoring
TRUCONNECT® Remote Monitoring provides you with usage data that enables you to optimise maintenance activities and visualise maintenance and application compliance. You receive reports with information on safety-related issues, operating statistics and an estimation of the remaining Design Working Period (DWP) of selected components. You can also include Safety Alerts to receive real-time information on selected safety occurrences by email and/or text message.
Remote Support
Konecranes Remote Support experts can communicate with your crane, no matter where it is, and provide remote support and troubleshooting in the event of a breakdown or indication of a fault. The data from TRUCONNECT® can be used to identify the need for corrective on-site maintenance and spare parts.