Using TRUCONNECT data in our customer consultations

When delivering any of our Lifecycle Care services, we use a consultative approach to help guide decision making. We use TRUCONNECT data on during our Service Reviews to review alerts and equipment usage information for assets equipped with remote monitoring. During a Business Review we look at trends in safety and production alerts and which assets are showing the highest number of alerts and running hours.

Data security

TRUCONNECT collects data through a condition monitoring unit installed on the asset. The data is then transmitted via a modem to a datacenter. Data is stored in a secured location outside of Konecranes premises. The condition of the remote connections is monitored by Konecranes for the highest availability. And access to remote connections is strictly controlled and granted only to authorized personnel.