TRUCONNECT Remote Support

Global network of crane support experts

TRUCONNECT Remote Support provides 24/7 access to a global network of crane experts and specialists, offering problem solving and troubleshooting to help reduce unplanned downtime. In controlled circumstances, two-way communication with the machines and their operators can be established in order to expedite corrective action. Remote Support is ideally suited for extremely remote locations.

Konecranes experts are available by phone or email to respond to problems and begin troubleshooting at time of contact. Remote Support staff can diagnose issues and identify appropriate corrective action, including the need for on-site maintenance or spare parts.

TRUCONNECT Remote Support is currently available for rubber tired gantry cranes and various engineered industrial cranes in selected regions.

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Machinery becomes aware of its own condition

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TRUCONNECT Remote Service
Brochure
Lifecycle Care is our comprehensive and systematic approach to maintenance, supported by world-class tools and processes. In order to deliver… TRUCONN…
Brochure
TRUCONNECT is a suite of remote service products and applications to support maintenance operations and drive improvements in safety and productivity……
Infographic
TRUCONNECT is a suite of remote service products and applications to support maintenance operations and drive improvements in safety and productivity……
Video
Whether you have one crane or an entire fleet – let TRUCONNECT Remote Service give you visibility into your lifting equipment usage and condition to…