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Contact Data Protection Statement

Effective date: October 13, 2016

Konecranes Plc (as the data controller), a Finnish limited liability company with Finnish Business ID 0942718-2 as the parent company of Konecranes group of companies, as well as all other companies (as data processors) belonging to Konecranes group of companies (also “Konecranes”, “we”, "us", "our") places the highest priority on protecting the integrity of your data, whether about you, your company, your transactions, your products or your service. The following explains the commitment of Konecranes to keeping your personal data confidential and secure at all times and the personal data processing practices in Konecranes business activities. Konecranes processes your personal data in accordance with all applicable laws and regulations.

When you are an employee or representative of our customer or vendor company and engaged with us e.g. by using or buying Konecranes’ products or services or selling products or services to us (“Business Activity”), this Konecranes Contact Data Protection Statement ("Statement") is indented to provide you with general information on the processing of your personal data ("Contact Data") by Konecranes. 

We arrange and process the Contact Data we collect in two data files, one for our customer contacts and another for our vendor contacts. Additional and more detailed data protection information applicable to each of these data files and Contact Data processed in the context of them is available in:

In case of possible discrepancy, the information provided in the relevant Description prevails the information presented in this Statement.

Please read this Statement carefully prior to accessing to or participating in the Business Activity. By accessing to or participating in the Business Activity and/or by submitting (directly or indirectly) your Contact Data to Konecranes in connection with the Business Activity, you express your understanding to the processing of your Contact Data in the manner provided in this Statement. Otherwise, we expect that you will immediately discontinue accessing to or participating in the Business Activity and not to provide or cease providing Konecranes with your Contact Data. However, please note that absence of your Contact Data might prevent us fully or partially from fulfilling our part of the Business Activity.

Our data collection methods

Accessing to or participating in some Activities requires you to register personally for e.g. a user account for which you need to provide us with certain basic Contact Data. Depending on the Business Activity it is also possible that all or certain Contact Data concerning you is collected interactively from you (e.g. in a negotiation or by phone) without subjecting you to any computerized data collection method.

In addition to collecting Contact Data from you personally, we may collect your Contact Data also from your employer (or your colleagues or superiors) or from our own employees and other persons providing services for us.

Furthermore, in the course of your participation in a Business Activity electronically, we may automatically track certain Contact Data concerning you, such as IP address, the source of visit and type of your web browser even prior to explicitly requesting any of your Contact Data.

The data we collect and process

Basic Contact Data consists typically of your name, email address, street address, country of residence, telephone number and the name of your employing company (if applicable).

In addition, we may collect also other types of Contact Data that are necessary for the Business Activity in question. Detailed information concerning the types and processing of Contact Data is available in the relevant Description.

The purposes of processing

The primary purpose of processing your Contact Data is to enable and make available the Business Activity and related Konecranes products and services for you. Additionally, among other defined processing purposes, we may use your Contact Data to communicate with you. We may for instance provide additional information relating to our products and/or services or other topics related to Konecranes. The information may contain advertising in the form of electronic direct marketing or otherwise. If direct marketing is included in the Business Activity we take duly into account related special safeguard requirements, including consistently providing you with possibility to unsubscribe from our marketing activities. Typically, we may also use your Contact Data for research and development purposes such as improving and developing our IT systems and business processes. All detailed purposes of processing of your Contact Data are available in the relevant Description.

At all times and independent of any single purpose of processing we ensure and strive for efficient and secure Contact Data processing. Konecranes also continues to develop the Activities to ensure high quality and a broader scope and availability of products and services.

Disclosures and transfers of Contact Data

Konecranes does not generally disclose any Contact Data outside Konecranes.

Konecranes may, however, transfer your Contact Data within Konecranes companies or to third parties (e.g. subcontractors) who process Contact Data for Konecranes for the purposes described in this Statement and in the relevant Description.

Due to technical and practical requirements your Contact Data may be processed by Konecranes companies or subcontractors located outside the European Union or European Economic Area. In such cases all Konecranes companies and all subcontractors shall process Contact Data in accordance with applicable legislations (e.g. justified by EU Commission standard contractual clauses) and data processing policies and instructions of Konecranes.

Konecranes may provide aggregate statistics about its customers, sales, traffic patterns, and other related Business Activity information to reputable third parties, but these statistics are anonymized and will not include your Contact Data.

Unfortunately, the transmission of information via the internet is not completely secure. We cannot fully guarantee the security of your Contact Data transmitted to us; any such transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized and illegal access, alteration and denial of use of your Contact Data.

Use of cookies

From time to time, Konecranes may place information on your computer which allows Konecranes to recognize your computer. This information is commonly known as a “cookie”. Typically, cookies enable collection of certain information regarding your computer, including your internet protocol (IP) address, your computer’s operating system, your browser type and the address of any referring sites. Cookies are intended to improve availability and quality of the Business Activity. A separate Cookie Statement explains the cookies in detail (references to Statement above and below include also the contents of the Cookie Statement unless otherwise stated case by case). In case of possible discrepancy, the information provided in the Cookie Statement prevails over information of this Statement and relevant Description.

Your rights

At any time, you may contact Konecranes to gain access to your Contact Data and to verify the accuracy of your Contact Data. Konecranes will, at your request, provide you with your Contact Data and modify or erase any incomplete, inaccurate or outdated Contact Data.

At any time, you can contact Konecranes to opt-out from being recipient of any of our marketing activities (including electronic direct marketing), opinion polls or market research.

Other websites

Our Business Activity related information sources may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites are separate from our Sites and do not operate under this Statement, but have their own privacy policies, data protection statements or similar announcements. We do not accept any responsibility or liability for these policies, statements and announcements or the lack of them or your use of such websites. Please check these policies, statements and announcements before you submit any Contact Data to these websites.

Changes to this statement

From time to time, Konecranes may change or amend this Statement. In addition, Konecranes may modify or revoke access to the Business Activity at any time with or without notice. It is the recommendation of Konecranes that you revisit this Statement periodically to review any changes to this Statement.

Contact us

If you want to contact Konecranes in data protection related matters, please send us an e-mail at

Additional Business Activity specific data protection contact information (including mailing address and telephone numbers) are available in the relevant Descriptions.