Get insights from your data

Anomalies can show up as faults, such as overloads. These events are considered abnormal and should be addressed promptly as they occur. Knowing when an overload occurs is the first step in identifying its cause.

Patterns help reveal relationships between variables. For example, overload or emergency stop alerts or excessive starts may indicate the need for operator training aimed at reducing human-error downtime and the risk of safety incidents. Recurring motor overheats may indicate needed changes in equipment or process.

The study of trends can help prioritize corrective action and investments. Analyzing data behavior over time supports the development of predictive maintenance.

CXT Wire Rope Hoist Cranes Konecranes
CXT Wire Rope Hoist Cranes Konecranes

Prioritize your maintenance

The customer portal provides fault history and prioritizes assets according to chosen criteria for a quick view of pain points for a single asset or across your entire fleet. This can help you make informed maintenance decisions.

Tablet with yourKONECRANES data
Tablet with yourKONECRANES data

Data archiving and retrieval

You can upload legacy documents and electronic reports into yourKONECRANES, giving you digital access to all your crane records in one location.

Technician and customer
Technician and customer

Quick access to service details

On yourKONECRANES.com, you can access inspection and service reports, service schedules, maintenance histories, asset lists, service spend and agreement details. During a service visit, our mobile-enabled technicians can quickly and efficiently input information so you have quick access to your service data. You can also use yourKONECRANES to initiate service requests. The portal gives you a complete view of your assets and relationship with Konecranes on any web-enabled device.

View information from your Service Reviews and Business Reviews

After a service visit, a service professional from your local branch will follow up with you to go through open recommendations and quotes, answer your questions and plan next steps. This Service Review information can be viewed by you at any time on yourKONECRANES.com.

The Business Review looks at your current maintenance program and is aimed at demonstrating a return on investment and driving continuous improvement. The portal contains the information presented in your review such as agreement information and spend.
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