Konecranes Services

Konecranes is the original service provider for Konecranes, Demag and MHE brands of equipment for Southeast Asia.

Konecranes Lifecycle Services
Our approach to maintenance

Lifecycle Care in Real Time

Lifecycle Care is our comprehensive and systematic approach to managing customer assets; connecting data, machines and people to deliver a digitally-enabled customer experience in real time. 

Our crane experts apply a systematic Risk and Recommendation Method of evaluation and a consultative planning and review process to drive continuous improvement in safety and productivity.


Safety is everything

We want our people and our customers returning home safely each and every night. At Konecranes there is no job so important and no service so urgent that we cannot take the time to perform our work safely and correctly.

Lifting productivity

Of course downtime is costly, but we want to make sure you get the most out of your uptime. Together with safety, improving your productivity is our primary focus.

TRUCONNECT connected crane
Digital ecosystem

Transforming the delivery of maintenance services

Industrial companies all over the globe are talking about digitalization and the Internet of Things (IoT). Konecranes Service is not just talking about IoT, we are using it, transforming the delivery of maintenance services in every aspect of our day-to-day operations. 

Our customers expect transparency and speed. We do this through our digital ecosystem including yourKONECRANES.com customer portal, ecommerce site Konecranes STORE, global enterprise platforms and a growing number of productivity-enhancing apps.

Konecranes expert with customer and tablet
Konecranes Service programs

Minimize unplanned downtime with a preventive maintenance program

We offer five Service Programs, ranging from on-demand service to full-scope outsourcing. Our most popular program is the CARE Preventive/Predictive Maintenance program and it is the foundation of Lifecycle Care in Real Time. 

The CARE program has been designed to improve equipment safety and productivity through the systematic application of preventive maintenance inspections, compliance inspections where applicable, routine maintenance, and TRUCONNECT Remote Monitoring.

If you are just looking for on-demand services, inspections or even full scope outsourcing, we offer four other service programs to fit those needs.

CONTACT On-Demand Service: a transaction-based customer relationship for on-demand services

CONDITION Inspection Program: inspection-based program designed to assist you in complying with local statutory requirements

COMMITMENT Comprehensive Maintenance Program: comprehensive maintenance program designed to help customers reach safety and productivity targets that are mutually defined and established with Konecranes. 

COMPLETE Comprehensive Maintenance and Operations Program: Designed to accommodate customers who would like to outsource their equipment maintenance and operation.