Our crane and hoist service experts use a consultative approach

Connecting with crane service customers on a personal basis

Our consultative approach can help guide your decision-making. We don’t just drop off a report on the way out. We take time to meet with you one-on-one and share our findings, provide recommendations based on our industry-leading expertise and discuss how each action impacts your operations and the entire health of your business.

Inspection and preventive maintenance services include several key consultations including:

Assessing risks and providing recommendations 

Our proprietary Risk and Recommendation Method is the basis of our inspection and preventive maintenance processes. No matter what service is being performed, Konecranes Risk and Recommendation Method drives our evaluations and consultative processes, giving you a safety and production advantage. 

  1. A component is inspected in order to ascertain its condition 
     
  2. The component is either in acceptable condition or it needs attention 
     
  3. Exceptions (failures, deficiencies, violations) are documented 
     
  4. Each exception is assigned one of three risk types (safety risk, production risk, undetermined condition) 
     
  5. In addition to exceptions, improvement opportunities are identified 
     
  6. Recommended actions are provided for each exception and improvement opportunity. 

Safety Risk

Safety Risk Red

 

 

Indicates an unsafe condition. Failure to remedy such condition before continued operation of the identified asset may result in personal injury, including death, or property damage. 

Production Risk

Production Risk

 

 

Indicates an inefficient condition. Failure to remedy such condition before continued operation of the identified asset may result in inefficient asset performance or an interruption in production. 

Undetermined Condition

Undetermined Condition

 

 

Indicates that the condition could not be verified through visual inspection as a result of asset configuration and/or obstruction. 

Improvement Opportunity

Improvement Opportunity

 

 

Indicates a potential opportunity to improve the safety, productivity, application or useful life of the asset. These suggestions are not necessarily tied to a particular fault.