Konecranes Portal
Konecranes Portal is your single point of access to our digital customer platforms for industrial crane maintenance information and TRUCONNECT data, plus our store for spare parts, accessories and manuals.
We live in a world of smart devices and your lifting equipment is no different. From remotely monitoring your crane usage and condition to ordering parts - digital tools bring crane information online, so it is easily accessible anytime and anywhere. Whether you’re on the production floor, in an office or on the road you can have visibility into maintenance activities and see how your cranes are performing no matter where you are.
yourKONECRANES customer portal
The yourKONECRANES portal provides the information you need to help make informed maintenance decisions. A quick look at the overview shows you open safety and production risks as well as TRUCONNECT condition alerts. Switching to the fleet view allows you to pinpoint which assets need the most attention.
yourKONECRANES is also used in our customer consultation process. When we perform a Service Review we will use the information on the portal to go over open risks, recommendations and quotations, answer your questions or concerns, and document next steps. You can also download your service report or share by email.
When we conduct a Business Review with you – we will again use yourKONECRANES to look at progress, discuss recommendations and plan jointly. These reviews can be conducted as an online meeting and you can access your review information at any time.
Remote monitoring is a key element of predictive maintenance and is used to collect equipment condition and usage data. Remote monitoring data is aggregated on yourKONECRANES along with your inspection and maintenance data giving you a comprehensive view of equipment maintenance needs and performance. 
Whether you need parts, manuals or even pre-configured lifting equipment, ordering online saves you valuable time.
Crane users can quickly and easily record their findings when performing pre-shift and/or pre-lift inspections on CheckApp for Daily Inspections. Daily inspection records are then accessible on the yourKONECRANES customer portal, where combined with maintenance history and condition data collected from selected components with TRUCONNECT Remote Monitoring, provides a comprehensive view of the condition of an asset in one easily accessible place. This data assists in planning maintenance actions and provides an audit trail of performed Daily Inspections.
This inspection combines radio frequency identification (RFID) tags and a smartphone app to help you quickly and reliably identify attachments and record device inspection data. The inspection is performed by a competent technician who is trained and qualified and the information is then available on the yourKONECRANES customer portal. This gives you quick access to all relevant attachment information and an archive of inspection data to help you centrally manage your equipment. It also provides a record for regulatory requirements which can help you stay compliant.