Crane service programmes


Demag logo   Konecranes is the original service provider for both Konecranes and Demag equipment.


Minimise unplanned downtime and increase reliability with a maintenance programme 

An effective preventive maintenance programme can help address potential maintenance issues before they spoil production, compromise employee safety and negatively impact revenue.  

While most crane manufacturers provide scheduled maintenance guidelines or recommendations to help equipment perform as expected during normal operation, the most effective preventive maintenance programmes are those that are customised to the environment in which the cranes operate. 

The CARE Preventive/Predictive Maintenance programme is our most popular service offering, but for those looking for on-demand services, inspections or even full scope outsourcing, we offer four other service programmes to fit those needs.



Service Programmes

CONTACT On-Demand Service


Provides a transaction-based customer relationship for on-demand services, typically emergency repairs, spare parts, breakdown response and other ad hoc needs. 

CONDITION Inspection Programme


An inspection-based programme designed to assist customers in complying with local statutory requirements, as permitted and required by safety and health regulations for lifting equipment and their operation. These inspections provide accurate information on deficiencies and violations as regulations define. 

CARE Preventive/Predictive Maintenance Programme


This programme is the foundation of Lifecycle Care in Real Time. It has been designed to improve equipment safety and productivity through the systematic application of preventive maintenance inspections, compliance inspections where applicable, routine maintenance, and TRUCONNECT® Remote Monitoring.

COMMITMENT Comprehensive Maintenance Programme


A comprehensive maintenance programme designed to help customers reach safety and productivity targets that are mutually defined and established with Konecranes. 

COMPLETE Comprehensive Maintenance and Operations Programme


This programme is designed to accommodate customers who would like to outsource their equipment maintenance and operation. In this programme, Konecranes will collaborate with the customer to establish material handling and performance objectives for their equipment and process.