Lifecycle Care

Lifecycle Care is a systematic, consistent, comprehensive and professional approach to maintenance, supported by world-class tools and processes.

Highest Lifecycle Value results from maximising the productivity of uptime in addition to minimising the cost of downtime. We believe merely keeping your cranes running is not sufficient. We also aim to help you achieve the highest productivity during every shift. We aim to deliver measurable improvements in safety and productivity that can be reported and reviewed, demonstrating a return on investment.

Our crane experts apply a systematic Risk and Recommendation Method of evaluation and a consultative planning and review process to drive continuous improvement of safety and productivity.


Lifecycle Care in Real Time


Inspections and preventative maintenance identify risks and improvement opportunities and support compliance with regulations and standards.

Corrective maintenance and retrofits address safety and productivity issues and capitalise on improvement opportunities.

Consultation services guide decision-making and uncover critical issues, using advanced technology and trained specialists when a deeper look at a crane and its components is required.

Modernisation services prolong the economic service life of equipment and achieve increased capacity, speed, duty or load control.

New equipment for providing new or replacement equipment.

Connecting data, machines and people to deliver LIFECYCLE CARE IN REAL TIME

Lifecycle Care is our comprehensive and systematic approach to maintenance, supported by world-class tools and processes. In order to deliver Lifecycle Care in Real Time, we use the Industrial Internet, connecting data, machines and people. We bring together usage and maintenance data and combine it with our knowledge and experience, providing insights that allow our customers to optimise their maintenance operations and activities.




In the field, our mobile-enabled inspectors and technicians enter inspection and maintenance data following the Risk and Recommendation Method, using our proprietary MAINMAN software. They can access maintenance history, equipment usage and operating information and look up spare parts and manuals.

TRUCONNECT® Remote Monitoring uses sensors to gather usage data—running time, motor starts, work cycles and brake condition. Alerts take the form of notifications, by text or email, of events such as hoist overloads, emergency stops and over-heating.

TRUCONNECT Remote Support provides 24/7 access to a global network of crane experts and specialists, offering problem solving and troubleshooting to help reduce unplanned down-time.


Customers have access to, our customer portal. Usage data, maintenance data and asset details are linked, giving a transparent view of events and activities over any selected time period. Aggregated data can be viewed, analysed and shared quickly, for a single asset or an entire fleet. Insights can be gained by observing anomalies, patterns and trends, helping users to make fact-based decisions.

Anomalies can show up as faults, such as overloads. These events are considered abnormal and should be addressed promptly, as they occur. Knowing when an overload occurs is the first step in identifying its cause.

Patterns help reveal the relationships between variables. For example, overload or emergency stop alerts or excessive starts may indicate the need for operator training aimed at reducing human-error down-time and the risk of safety incidents. Recurring motor over-heating may indicate that changes are needed in the equipment or process.

The study of trends can help prioritise corrective action and investment. Analysing data behaviour over time supports the development of predictive maintenance.


Our consultative approach can help guide your decision-making. We take time to share our findings, provide recommendations and discuss how each action can optimise various aspects of your operations and maintenance.

  • regulatory compliance
  • record keeping
  • maintenance planning and prioritisation
  • spare parts supply
  • equipment utilisation
  • operator training
  • capital expenditure planning and justification