Get access to yourKONECRANES

YourKONECRANES (YKC) is a customer portal, where users can access and manage their relevant digital services. YKC combines relevant equipment data insights, documentation and management of the services all into one place.

 

With yourKONECRANES, users get:

  • Full and live visibility of all your equipment usage data
  • A useful dashboard for managing and viewing relevant content from the digital services
  • Manage and modify existing digital service functionalities

 

yourKONECRANES
yourKONECRANES
yourKONECRANES customer portal

Draw insights from your data

Anomalies are abnormal events that can show up as faults and should be addressed promptly as they occur. A good example is an overload. Knowing precisely when an overload has occurred is the first step in identifying its cause and taking steps to prevent it from happening again. 

Patterns are recurring events that might show up on a daily, weekly or monthly basis, or follow some other correlation. Excessive starts during certain work shifts may indicate the need for operator training. 

The study of trends can help uncover targets for safety and productivity improvement. Data charts and graphs provide visual cues of things that are increasing or decreasing. Analyzing data behavior over time supports predictive maintenance as well as investment decisions.

yourKONECRANES
yourKONECRANES

Through the portal you can access:

  • TRUCONNECT®-enabled equipment data
  • All digital tools and subscriptions
  • Each asset’s documentation
  • Spare parts online store
Equipment Applicability
Equipment Applicability
Features
  • Asset utilization

    Visibility on how much the assets are working (laden, empty, idle) and relevant KPIs. Machinery running hours and starts.

  • Load

    Relevant load and production data (weights, container moves, load spectrum) 

  • Diagnostics

    Faults and alarms statistics. Individual diagnostics also available for events and by-passes.

  • Fuel consumption

    Consumption data and KPIs (total, average, utilization, tank levels)*

  • Energy consumption

    Consumption data and KPIs (total, average, utilization)*

  • Type pressure

    Visibility on tyre pressure data*

  • Travel distance and speeds

    Data on travel distance (laden, empty) as well as speed spectrum*

  • BMU (Break Monitoring Unit)

    Break monitoring statistics*

*May vary depending on the equipment type and data availability

Benefits
  • Improved maintenance planning: Visibility to relevant data insights to assist maintenance scheduling based on the real usage of an asset.
  • Increased visibility on production: Production data and KPIs help to detect patterns and anomalies to help make improvements on productivity.
  • Increased efficiency: Available consumption data and KPIs, visibility to all relevant documentation within a single system.
  • Improved safety and troubleshooting: Each fault and alarm has a diagnostic context, leading to better decision-making and safer operations. 
YKC Device Ports
YKC Device Ports

What you need to know

  • Requires TRUCONNECT® system to be installed on asset to allow data flow through the cloud
  • Requires a subscription to receive the full visibility to the data 
  • Needs working connectivity to receive the latest data from the asset 
  • Certified with ISO27001 – Information Security Management.
How can we help?

More Port Services

Any Brand Offerings
Any Brand Offerings

Any Brand Offerings

Standardize industry-leading expertise in your fleet

Konecranes Port Services Any Brand can improve the safety, reliability, efficiency and sustainability of any brand of port equipment. With same features on all your cranes and a service level agreement for the software, you have a simple, cost-effective way to ensure consistent performance across your operations.

predictive services with data
predictive services with data

Advanced Services

Scale Advanced Services across your terminal

Advanced Services that combine digital tools and our equipment expertise to mitigate the risks and costs of ownership. As scalable, modular programs Advanced Services place you at the centre of a service ecosystem designed to deliver the equipment availability you need to grow. 

Remote Support
Remote Support

Remote Services

Your complete support solution for manual and automated equipment

When equipment downtime isn't an option, Konecranes Remote Services delivers instant expert support and proactive maintenance to keep your operations running 24/7/365.

Retrofits Services
Retrofits Services

Retrofits

Old cranes, like new.

Retrofits provide your cranes with new technology that was not available when they were originally delivered. It brings their handling, function and reliability up to the same level as the latest generation of Konecranes port lifting equipment.

 

 

Two persons are looking at TRUCONNECT API report on a tablet
Two persons are looking at TRUCONNECT API report on a tablet

Service & Maintenance

Lower total cost of ownership.

An active preventive maintenance program is fully customized within factory specifications for your particular equipment, applications and duty cycle. Konecranes offers preventive and predictive programs for all types of port cranes, including a full range of spare parts, under a full maintenance agreement. Your equipment will last much longer, giving you a lower total cost of ownership.

Port Parts
Port Parts

Port Parts

It doesn’t matter who made your equipment, how old it is or where you are.

Port Services contains the entire global port parts supply function, centred around a consolidated and centralized warehouse in Würzburg and dedicated regional supply centres in USA, China and Finland.  

  • Dedicated Procurement Team
  • Own Customer Service Team
  • Dedicated Shipping & Export Team
  • Global Digital/ IT tools & Data Management Team
Inspections
Inspections

Inspections

When you choose Konecranes for your crane inspections, you’re getting more than just a service – you’re getting OEM quality, technology, and expertise. Our trained inspectors, all top-tier crane technicians, deliver inspection reports and diagnoses that provide actionable insights into your equipment’s condition. Where possible, we also enrich each inspection with the asset’s complete service and repair history.

Modernizations
Modernizations

Modernizations

Same Crane. Improved Utilization.

Upgrade your cranes by making major changes to their design, such as height, outreach, or a different line-of-sight for the operator. You can re-purpose your cranes for new applications, functions or locations, or accommodate increases in vessel size. Available across the entire Konecranes port equipment range.

Online Training
Online Training

Training

Maximize safety and efficiency.

Highly-qualified and experienced Konecranes instructors run a comprehensive range of practical training courses that certify your staff in the safe and efficient operation of your Konecranes Port Solutions products.

Technical training instructs your service staff in the daily care of your cranes, and operator training helps maximize the productivity of your drivers in the container yard.

Digital Services
Digital Services

Digital Services

Tools that maximize your operational efficiency.

We continue to develop digital tools that make owing Konecranes equipment safer, simpler and more cost efficient. From comprehensive remote monitoring options to smart phone apps our tools deliver critical data to your team, for smart and swift decisions.

Consulting & Engineering
Consulting & Engineering

Consulting & Engineering

Complex and Custom.

We conduct feasibility studies for major changes to terminals and equipment. We also assist terminals to plan and design tailored or specific modifications to existing cranes and fleets, across most brands.

Remote Operation Illustration
Remote Operation Illustration
Ports. evolved.

Konecranes Port Services

The fleet you have today can be the fleet you need tomorrow.

Konecranes is the premier port services provider to brownfield ports and container terminals.

We are continuously developing a range of services and products that help existing terminals to adapt and thrive in any changing environment.

Use the interactive map, or drop down menu to find the contact details
of your nearest Konecranes Port Services branch.