Make maintenance a competitive advantage with a Konecranes Advanced Service Agreement

Equipment maintenance typically accounts for 15-20% of a terminal’s operational budget. This is a significant expense, making maintenance a critical area for optimization.

Most terminals view this spend as necessary simply for keeping equipment performing as expected. But if the spend is planned, managed and resourced effectively, it can actually drive improvements across your entire operation.

This is the approach behind Konecranes Advanced Service Agreements. Designed to deliver opportunities for your business to grow, these advanced agreements effectively turn maintenance into a value driver for your customer offering.

“Our advanced services agreements are outcome based. This means the contracts are calibrated by what you get out, not by what we put in. We’re essentially using data-driven information to create partnerships with our customers that boost their port performance,” explains Neil Griffiths, Director of Service Agreements at Konecranes.

This outcome-oriented approach ensures terminals can focus on their core operations, while minimizing unpredictable cost escalations. Customers who have such agreements with Konecranes often prioritize the development of value-added services, sustainability strategies and digital operations.

 

 

Konecranes offers a range of service contracts that are designed to scale as customer needs change. This flexibility enables us to meet the specific requirements of any terminal – no matter its size or operational complexity.

• Lifecycle 1: Basic annual inspections to safely operate assets
• Lifecycle 2: Regular preventive maintenance to ensure operational success
• Lifecycle 3 & Lifecycle X: These advanced service levels integrate predictive and remote technologies for analysis of equipment data

“Our position as the OEM enables us to use proprietary data sets, tools and predictive technologies to deliver measurable improvements in port performance,” says Griffiths.

 

 

Port operational risks are often caused by equipment reliability and maintenance issues. Konecranes Advanced Service Agreements not only mitigate these risks, but also improve operational efficiency with data-driven insights.

“Some of our largest customers trust us to run advanced service contracts in their terminals. A number of these contracts include uptime guarantees. We also run contracts for entire terminals, such as with APM Terminals Gijon,” notes Griffiths.

“Our team is ready to provide a detailed assessment of how Konecranes advanced service agreements can benefit your operations too.”

 

By choosing a Konecranes Advanced Services Agreement, terminals can reduce costs and future-proof operations to achieve sustainable growth.

Contact the Konecranes service team to learn how we are transforming equipment maintenance into a competitive advantage for ports around the world.

 

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Konecranes works for a decarbonized and circular world for customers and society. We are helping to build the means to get there for our customers, step by step. At Konecranes Port Solutions we call this Ecolifting™: a systematic movement towards lower CO2 per container move. Today, all Konecranes factories globally use renewable electricity and we are committed to cutting our global emissions in half by 2030.

 

More information

 

• Watch the ZONE Vodcast A New Era In Advanced Service Agreements: Partnerships That Drive Performance
• Read this Customer story | Konecranes Port Services upgrades non-Konecranes STS at Port of Constanta, Romania
• More information on Konecranes Advanced Services